Doc Scan & Sign — Support

Scan documents into searchable PDFs, edit them, and collect signatures.

Quick start

Scan a document: Tap Scan, hold your phone over the page — edges are detected automatically. Pick a filter, name it, and it's saved as a searchable PDF.
Edit a PDF: Open a document → ⋯ → Edit. Add text, images, or your signature; fill form fields; erase content; or set a password.
Collect a signature: Open a document → ⋯ → Request Signature. Place Signature, Initial, Name, or Date fields, tap Create Link, and share the link. Your signer opens it in any browser — no app needed. When they submit, the signed document appears in your library with a green Signed badge.

Does the signer need to install anything?: No. The signing link works in any modern browser, on any device.
Can the signer see the document after signing?: Yes — reopening their link shows the signed document (view-only) for up to 14 days after signing. After that it's deleted from the server.
Why can't I edit the signature in my document?: Received signatures are locked on purpose — they can't be moved, resized, erased, or deleted, so the signed record stays intact.
How do I cancel a signature request?: Open the document and tap Cancel request in the banner. The document is removed from the server immediately and the link stops working.
Are my scans uploaded anywhere?: No. Everything stays on your device unless you share a document or send it for signature. See the Privacy Policy.
I forgot a document's password.: Passwords are stored only on your device and we cannot recover them. If the document was created in the app and your device still has it, the app can usually unlock it automatically; otherwise the password is required.
A signing link says it's expired.: Unsigned links expire 14 days after they're created, and whenever the requester cancels. Ask the requester to send a fresh link.

Still stuck?
Email [email protected] — include what you tapped and what you expected to happen. We read everything.